Delivery Options Overview

At Garden-iraq, we’re committed to ensuring your gardening essentials arrive quickly, safely, and conveniently. Whether you're ordering flower seeds, outdoor tools, or heavy stone planters, we offer flexible delivery options to suit every customer. Choose from standard delivery, express shipping, or scheduled local drop-off for larger items. We partner with trusted couriers and local transporters across Iraq to cover both urban centers and remote areas. Your satisfaction is our priority—every shipment is packaged with care and delivered with reliability.

1. Order the Product and Specify the Delivery Method

2. You Will Receive an Order Confirmation Message

3. Wait for Your Order to Arrive

4. Pick up Your Order at The Checkout Area

Exchange or Return of Goods

Your satisfaction matters to us at Garden-iraq. If you're not completely happy with your purchase, you can request an exchange or return within 7 days of delivery. Items must be unused, in their original packaging, and accompanied by the receipt. Whether it's the wrong seed type, a damaged garden tool, or a planter that didn’t meet your expectations, we’ll work with you to make it right. Please contact our support team to initiate the return process—our goal is to ensure a smooth and fair experience for every customer.

The product is not accepted back if at least one of the components is missing:

Incomplete Returns Will Not Be Accepted

Please note that products returned with missing components will not be accepted. All items must be returned in their original condition, including manuals, accessories, packaging, and tags. This policy helps us maintain the quality and integrity of our products for all customers. Before sending your item back, kindly ensure that no parts are missing—incomplete returns may be rejected or subject to partial refund.

FAQs

1. How long do I have to return an item after purchase?

You can return or exchange your item within 7 days of the delivery date, as long as it is unused and in original packaging.

2. What should I do if I received a damaged product?

Please contact our support team within 48 hours of receiving the item. We’ll arrange a replacement or refund after verifying the damage.

3. Can I return a product if it’s missing parts?

Unfortunately, returns with missing components (such as manuals, packaging, or accessories) will not be accepted. Please ensure all parts are included before returning.

 

4. Do you offer free returns?

At this time, return shipping costs are the customer’s responsibility unless the return is due to our error (e.g., wrong or damaged product).

 

5. How long does delivery take?

Delivery typically takes 2–5 business days within Iraq, depending on your location and the shipping method you choose.

 

6. Can I exchange a product instead of returning it?

Yes! If the item is in its original condition, you may request an exchange for a different size, type, or product within the return period.

 

7. Do you deliver to remote areas in Iraq?

Yes, we partner with local couriers to deliver to most cities and towns across Iraq, including remote areas. Delivery times may vary slightly.